What is Digital Marketing? 

what is digital marketing

Digital Marketing is basically online marketing of products or services on websites and different social media platforms to promote or sell them. Online marketing campaigns are created by digital marketers in various forms such as videos, display ads, social media posts, and paid social ads. Digital Marketing includes several facets. If it is related to social media platforms then it would be called social media marketing. Similarly, if it is related to content then it would be regarded as content marketing.    

The main purpose behind availing these services could be to get an increased online visibility, more conversions, or become a high-revenue generating business. It depends on the business requirements. In this fast-paced environment, the need for Digital Marketing is evolving rapidly. Competition is at a time high due to the enormous amount of internet penetration worldwide. Having a Digital Marketing agency fulfilling and optimizing your social media channels can be really helpful and help in taking your business to the next level. 

Why Is Digital Marketing Important?

Marketing has been the primary method of growing your business since ancient times. With the advent of computers and digital gadgets, and most importantly internet, the businesses have shifted their focus from traditional forms of marketing to Digital Marketing. With the extraordinary hike in the number of internet users in recent times, people are opting for digital marketplaces to fulfill their needs. Therefore, businesses are inclined towards selling their product or services online. 

This is where Digital Marketing comes into play. Every business needs a well-defined marketing plan to be successful in this digitalized era. Digital Marketing is essential to ensure that your brand has higher visibility, more leads, and good sales. A Digital Marketing agency helps in devising a comprehensive marketing strategy to convert potential leads into customers. The Digital Marketing Agency Service market size overall in the world was valued at USD 13729.24 million in 2022 and is projected to increase at a CAGR of 14.22% during the estimated period, reaching USD 30477.99 million by 2028.    

From SMEs to large enterprises. Business of every size requires a Digital Marketing service provider to excel in the digital world and outgrow its competitors. With the technological advancements and emergence of new trends, businesses are required to stay innovative and creative in their marketing campaigns and for this purpose, Digital Marketing is essential. 

The Evolution of Digital Marketing

There are 5.35 billion internet users worldwide according to the latest stats, which makes up 66.2 percent of the global population. Anyone who is exposed to the internet or social media understands the basic principles of Digital Marketing. In recent years, businesses have transformed into digital setups to cater to online customers. In fact, it is next to impossible in the present era to achieve business success without utilizing Digital Marketing channels. The Internet has seeped into every household and workplace which has changed the marketing dynamics to a considerable extent. People nowadays are more inclined towards digital modes of communication and products. 

Therefore, Digital Marketing is continuously evolving at a rapid rate. More and more small to mid-sized enterprises and startups are selling their products and services on the Internet. With the rate at which people consume digital content, traditional marketing will soon become obsolete. This is because Digital Marketing is a lot more convenient and seamless than traditional forms of marketing. Unlike simple marketing, Digital Marketing is not a static entity, it undergoes rapid evolution with the invention of new technologies and the emergence of new trends. 

Traditional Marketing vs. Digital Marketing

Traditional marketing is defined as a marketing method that utilizes traditional advertising channels like television, radio, newspapers, billboards, and magazines to sell or promote products or services. These conventional marketing strategies are used to reach and engage target customers in the traditional form of marketing. Resultantly, mass media is the primary channel for businesses to appeal to the target audience and convert them into customers in the area of traditional marketing. 

However, traditional marketing comes with several drawbacks that can potentially hinder business growth. Traditional marketing is not as productive as Digital Marketing since there is a human element involved. The conventional form of marketing is more expensive as well. Another drawback of traditional marketing is associated with geographical constraints. The businesses following conventional modes of marketing are tied to a specific place or region and cannot cater to a foreign audience. Nevertheless, traditional marketing strategies could prove more efficacious in establishing brand identity, given its longevity and established effectiveness.

On the other hand, Digital Marketing is simply defined as the use of digital channels to promote, market, or sell your products and services online. The digital channels may include social media platforms, affiliate marketing, digital advertising channels such as search engines, email marketing, influencer marketing, video marketing, and so on. Digital businesses use these funnels to attract the online audience. Digital Marketing is more productive and less costly as compared to the traditional form of marketing as it removes the manpower and replaces it with efficient tools and software that can multitask and provide quick results. 

It allows you to devise tailored marketing strategies for specific audiences which can increase the brand’s engagement and reach by manifolds. Businesses can study the interests and behavior of their target customers and invent products or services that align with their individual preferences. Businesses that use Digital Marketing strategies can also track the data and metrics of their target audience precisely with different data-tracking tools and software. Using these figures, businesses can figure out the preferences and buying patterns of their target audiences. 

The Role of Digital Marketing in Business Growth

In this ultra-digitalized world, Digital Marketing plays a great role in business growth. We are living in a time when almost every household has access to the internet. People spend most of their day on social media or browsing through search engines. Businesses have grabbed this amazing marketing opportunity with both hands and they have started marketing their services and products in the digital space. Digital Marketing is known to bring more numbers of sales and leads than conventional marketing. Businesses prefer online marketing because it is cost-effective, less time-consuming, and real-time data tracking makes the whole process convenient and hassle-free. 

The world’s digital advertising market is expected to reach $602.25 billion this year which underscores its significance for business growth. Not only this, the global digital advertising and marketing industry is constantly on the upward spiral and it is expected to reach $786.2 billion by the year 2026. These figures indicate why Digital Marketing is so vital for businesses of all sizes. New businesses are directly shifting to online platforms and incorporating Digital Marketing strategies in their business plans to outsmart their competitors. 

Digital Marketing strategies are essentially applied in B2B and B2C types of companies. Business to business and business to consumers companies though largely use the strategies in the same manner but best practices differ significantly between the two. Let’s explore each of them in detail.  

B2B Digital Marketing

  1. In business-to-business Digital Marketing, long-term marketing campaigns are devised since the dealings are at a larger level with a high budget and more components involved. Therefore, businesses develop longer campaigns or sales funnels and the decision-making processes are extensive. Relationship-building strategies are ideal for B2B clients. 
  1. B2B business marketing decisions require the input of more than 1 person since two businesses are involved. The decisions made need to undergo scrutiny from different individuals and counterparts to get a green light. 
  1. B2B transactions are more data-driven, evidence-based, and logical because of higher stakes. Businesses cannot take risks therefore they demand a proper framework and workable strategy from the marketing agency.  

B2C Digital Marketing

  1. B2C marketing strategies are emotionally appealing rather than logic-based. Because consumers tend to indulge in impulsive online purchasing to feel a sense of satisfaction without thinking too much about the product or service. B2C Digital Marketing channels produce customer-centric products or services that align with their personal preferences. 
  1. Short-term offers or messages work better for B2C clients. Consumers want a quick fix to their problems so B2C businesses provide a convenient option to the audience. Moreover, the offers are season-based and time-bound, for instance, Christmas offers, summer sales, winter sales, etc. 
  1. B2C customers, conversely, prioritize personalized interactions and direct engagement with a brand. They seek meaningful connections that cater to their individual needs and preferences, valuing the sense of exclusivity and attention to detail that comes with one-on-one communication. 

Types of Digital Marketing

There are several pathways to digitally market your products and services in the online space. Let’s discuss a few of them.

types of digital marketing

Search Engine Optimization

SEO or search engine optimization decides the ranking of your website on the search engine result page (SERP). Different factors contribute to the better ranking of your content on the search engines. 

Nowadays, the most significant factors to keep in mind while optimizing your web page include: 

  • User-engagement 
  • Content Quality 
  • Mobile-friendly
  • Quality and Number of Inbound Links 

Apart from these factors, technical SEO is another crucial element that decides the ranking of your site. Technical SEO is concerned with all the back-end components of your website. These components include loading times, URL structure, and, broken links. An improved technical SEO helps the search engines better identify the quality and credibility of your website and it can crawl above your competitor’s sites in the SERPs. 

The goal of digital businesses is to rank on the first page of a search engine’s results page. However, there is no fixed metric or rubric that sets criteria for achieving higher rank. The reason is that Google and other notable search engines are constantly changing their algorithms so it becomes impossible to predict. Nevertheless, you can still increase the chances of higher visibility through in-depth research and the implementation of effective SEO strategies. 

Content Marketing

The content’s quality directly impacts the ranking of the webpage and plays a great role in the page’s optimization. The importance of content can be understood by the fact that 92% of marketers believe that their company values content as an important asset for their business. Moreover, 84% of consumers expect companies to create helpful and entertaining content experiences. 

The goal of content marketing is lead generation and conversion to boost sales. But it differs from the conventional marketing. Content marketing aims to offer free valuable written material rather than appealing to the audience with their products or services. The written information can be in the form of:

  • Articles 
  • Blog Posts
  • Newsletters
  • E-books 
  • Infographics 
  • Whitepapers
  • Video or Audio Transcripts 

Identifying and understanding your target audience is paramount for creating engaging and highly relevant content. Content must be produced while keeping the best practices in mind. This means that there should be no grammatical errors in your content, factual information must be discussed and it should have high readability and relevancy. Interesting content automatically leads the audience to click the call to action button and encourages them to become customers. 

Social Media Marketing

Social media marketing is the most trending method of marketing nowadays. People, especially teenagers make up the bulk of social media users. Businesses are striving to increase their brand awareness and bring more traffic to their digital channels through the use of social media platforms. The most popular social media platforms used by the people are Facebook (Meta), X (Formerly Twitter), and Instagram. YouTube and LinkedIn are not far behind either. 

However, building an effective social media is necessary for garnering an audience for your business growth. The best practices of social media marketing that result in high conversion are the following: 

  • Understand your audience and monitor their activity across different social media platforms.
  • Produce high-quality and captivating content that piques the interest of the audience.
  • Post at the right time.
  •  Formulate a social media posting schedule.
  • Give feedback in a professional manner.
  • Support your marketing efforts by hiring a social media manager. 

Social media applications already have built-in metrics to track engagements, likes, and followers so it gives businesses a better understanding of their audience’s likings or preferences. Direct sales might not necessarily be the primary objective of your social media marketing strategy. Numerous companies utilize social media marketing to initiate conversations with their audiences instead of immediately prompting them to make purchases. The focus largely hinges on the specific social media marketing goals set by your company.

Pay-Per-Click Marketing

Pay-per-click, or PPC, is a form of Digital Marketing in which you pay every time someone clicks on your digital ads. So, rather than paying a set amount to regularly run targeted advertisements on Digital Marketing platforms, you can only pay for the ads the users interact with. Search engine advertising is the most common type of PPC. Because Google is the most popular search engine, most companies use Google ads for this purpose. When a spot is vacant on a search engine results page, also called SERP, the search engine fills the spot with an instant auction. Several factors are considered when prioritizing each available advertisement. 

These factors include:

  • Keyword Relevance
  • Landing Page Quality 
  • Bid Amount
  • Ad Quality 

These factors then place the PPC ads at the top of search engine result pages whenever a user browses a particular query. Every PPC campaign has one or more target actions that a viewer is required to complete after clicking an advertisement. We call these actions as conversions, they can be either transactional or non-transactional depending upon how far a viewer goes in the funnel. Buying a product is a conversion, as is signing up for a newsletter. 

Affiliate Marketing

Affiliate marketing is a form of Digital Marketing in which a business compensates third-party publishers which are also called affiliates. The affiliates drive leads or traffic to the business services and products and they are compensated accordingly for it. Affiliate marketing works on the revenue-sharing model. Whenever someone purchases an item that is promoted by the affiliate, a fixed commission fee is paid to the affiliate. 

An affiliate can choose to work for multiple merchants to expand his commission. Some prefer to review the products or services of only one company. Making a connection with the other party is essential if you want to be an affiliate or find a business looking for an affiliate. Several digital channels allow you to connect with the retailers. 

Native Advertising

Native advertising disguises itself within Digital Marketing. It aims to seamlessly integrate with its surrounding content to avoid appearing overtly like advertising. This approach emerged in response to contemporary consumer skepticism towards traditional ads, where the recognition of paid promotion often leads to dismissal due to perceived bias.

To circumvent this skepticism, native ads prioritize providing information or entertainment content before introducing promotional material, minimizing the overtly “advertising” aspect. However, it’s crucial to transparently label native ads with terms like “promoted” or “sponsored” to prevent readers from investing significant time in the content before realizing its promotional nature.

Clear labeling ensures that consumers understand the nature of the content they’re engaging with, fostering trust in both the content and the associated brand. While native ads strive for subtlety compared to traditional advertising, their intent is not to deceive but rather to blend with the user experience.

Influencer Marketing

As the name suggests, In this type of marketing, a celebrity an influencer, or a creator with a large following on any of the social platforms promotes your product or services to their followers. The influencers endorse your products or services in front of their followers giving your brand further exposure and reaching new kinds of audiences as well. 

Influencer marketing is a very effective way of reaching new audiences, especially for B2C and B2B businesses. However, it is crucial to partner with such influencers that have garnered positive and reputable influence among their followers since they are essentially the voice and face of your brand and serve to introduce your product to a new audience. Choosing an influencer with a controversial history or bad reputation can tarnish the image of your brand in the eyes of the customers. 

Marketing Automation

Marketing automation utilizes software for Digital Marketing campaigns, enhancing efficiency and relevance. Allows focusing on strategy creation rather than manual processes. Despite seeming like a luxury, it significantly improves engagement with the audience. 

Marketing automation enables:

  • Collection and analysis of consumer data
  • Designing targeted campaigns
  • Sending and posting marketing messages to appropriate audiences at optimal times

Tools often use prospect engagement to determine future outreach. This customization enables individualized marketing strategies for each customer without extra time investment. Statistics show high consumer appeal for personalization and brand understanding. Many companies struggle with real-time personalization despite recognizing its value. 

Email Marketing

Email marketing simply means sending promotional or sales emails to the list of potential prospects and hoping that they open them and take the next step that leads them to a landing page or sales page. However, it is not as simple as it sounds. There are a lot of factors that make an email marketing campaign successful. Firstly, you have to make sure that your emails are wanted by your target audience. 

An effective email campaign should follow these guidelines: 

  • Email content should be individualized 
  • The kind of emails the subscribers will get must be stated clearly
  • A combination of both promotional and transaction emails
  • A clear unsubscribe button must be offered 

The content of your email must provide some valuable information or intrigue their interest rather than just being a bland promotional email. It should captivate the audience and force them to click the call-to-action link. According to a study, 89% of surveyed professionals name email marketing as their most effective lead generator. 

Here are some useful tips for email marketing that could help business reach their goals:

  • Divide your audience to deliver appropriate campaigns to specific individuals.
  • Guarantee emails appear visually appealing on mobile gadgets.
  • Establish a timetable for campaign execution.
  • Conduct A/B tests.

Mobile Marketing

Mobile marketing involves utilizing Digital Marketing tactics to interact with your desired audience through mobile devices like smartphones and tablets. This interaction can occur through various channels such as SMS, MMS, social media alerts, mobile app notifications, and similar methods.

It’s essential to optimize all content for mobile devices. With 85% of Americans owning smartphones, ensuring your marketing materials are compatible with both computer and mobile screens can significantly enhance your outreach efforts.

The Benefits of Digital Marketing

Digital Marketing entails several benefits for businesses in this digital world. In recent years, millions of businesses have integrated effective online marketing strategies to gain extraordinary business growth and brand recognition. Let’s discuss some of the key benefits of Digital Marketing. 

benefits of digital marketing

A Broad Geographic Reach

Unlike traditional marketing, Digital Marketing is not region-bound. In this globalized world, everything has become interconnected due to the internet and other digital channels. Any product or service you upload on the digital space can be seen all over the globe and by people of all regions. This opens up a whole new spectrum for digital businesses. They can reach new audiences across different geographical areas which helps in the expansion of the business and its reach. 

Cost Efficiency

Digit marketing is more cost-effective than traditional forms of marketing. With Digital Marketing, all you need to do is generate a single piece of content and circulate or share it across all different digital channels or social media platforms. It will cost you very little compared to printing a thousand newspaper ads.  Other than that, the content can be edited or scheduled in Digital Marketing whereas this element is missing in conventional marketing. 

Quantifiable Results

Digital Marketing channels allow you to track the results, audience engagement rates and the number of visits your website or landing page has. This makes it very easy for businesses to understand the audience and the effectiveness of the applied strategies.  Businesses can make data-driven decisions that can significantly improve leads and sales in the short and long term. 

Easier Personalization

Digital Marketing platforms offer advanced tools and technologies that enable businesses to collect and analyze vast amounts of customer data. With access to this data, businesses can create highly targeted and personalized marketing campaigns tailored to individual customer preferences, behaviors, and demographics. Personalized marketing messages resonate more with consumers, leading to higher engagement, conversion rates, and customer loyalty. Through techniques such as email segmentation, dynamic content creation, and personalized recommendations, businesses can deliver relevant and timely content to their audience, increasing the likelihood of conversions. 

More Connection with Customers

Digital Marketing provides numerous channels for businesses to connect and engage with their customers, including social media, email, websites, and mobile apps.

These channels facilitate two-way communication, allowing businesses to interact with customers in real time, respond to inquiries and feedback promptly, and build meaningful relationships. Social media platforms, in particular, offer opportunities for direct engagement, fostering community-building, brand advocacy, and word-of-mouth marketing.

By actively engaging with customers through digital channels, businesses can gain valuable insights into their preferences, needs, and pain points, enabling them to tailor their products and services to better meet customer expectations.

Easy and Convenient Conversions

Digital Marketing streamlines the conversion process by providing seamless and user-friendly experiences for customers. Online platforms allow customers to research products, compare prices, read reviews, and make purchases with just a few clicks, eliminating the need for physical visits to brick-and-mortar stores. Features such as one-click purchasing, autofill forms, and secure payment gateways simplify the checkout process, reducing friction and increasing conversion rates.

Digital Marketing campaigns can also incorporate persuasive tactics such as limited-time offers, personalized discounts, and abandoned cart reminders to encourage conversions and drive sales. Additionally, Digital Marketing analytics tools enable businesses to track and measure the effectiveness of their campaigns in real time, allowing them to optimize strategies for maximum conversion rates and return on investment.

How to Create a Digital Marketing Strategy

Creating a Digital Marketing strategy can be a difficult task if you are not aware of the necessary steps. Following are some of the valuable and helpful techniques that can help you produce an effective Digital Marketing strategy that can take your business to the next level. 

How to Create a Digital Marketing Strategy

Set Smart Goals

SMART stands for Specific, measurable, achievable, relevant, and timely. These aspects are vital for creating an infallible marketing strategy. There are thousands of ways to create a strategy but prefer to use one that can help you achieve your business goals and objectives with efficiency. 

Identify Your Audience

Identification of your target audience is the first step in creating a good marketing strategy. You have to consider the age, demographics, gender, attributes, and behavioral patterns of your target audience to devise a campaign that appeals to them to the maximum extent. Having a solid understanding of your target customers can help you decide which Digital Marketing channels to use and what kind of information to incorporate into your online campaigns. 

Create a Budget

Creating and allocating a budget to different departments can help you track the spending on a particular campaign and it ensures that you are not uselessly overspending on Digital Marketing channels that are not contributing anything to accelerate your business growth. 

Select Your Digital Marketing Channels

Select a Digital Marketing channel that works best for your specific business. From PPC to content marketing, choose a digital channel that can offer the maximum conversions and engagement to your business and brand and one that deeply aligns with your business objectives.   

Refine Your Marketing Efforts

After concluding your campaign, it’s crucial to examine the data to pinpoint successes and areas needing enhancement. This analysis serves as a foundation for crafting superior campaigns in the future. Utilizing digital tools and software, accessing this data via a user-friendly dashboard is seamless. With Mailchimp’s Digital Marketing analytics reports, you can conveniently monitor all your marketing endeavors from a centralized hub.

What Is a Digital Marketing Agency?

A Digital Marketing agency is an agency that creates and launches marketing campaigns, manages social media marketing, performs PPC advertising, and optimizes your websites among other things that promote the products or services of the businesses in the digital space. Businesses hire Digital Marketing agencies to accelerate business growth, generate more leads and sales, and improve the visibility of their websites on the SERPs. 

How Can You Become a Digital Marketer?

Becoming a digital marketer involves several key steps:

  1. Educate Yourself: Start by learning the fundamentals of Digital Marketing. There are numerous online courses, tutorials, and resources available to help you understand various aspects such as SEO, social media marketing, email marketing, content marketing, and more.
  1. Gain Practical Experience: Apply your knowledge by working on real projects. You can start by creating your own blog, website, or social media accounts to practice different Digital Marketing strategies. Internships or entry-level positions at marketing agencies or companies can also provide valuable hands-on experience.
  1. Specialize: Digital Marketing encompasses a wide range of disciplines. Consider specializing in specific areas that align with your interests and strengths, such as SEO, social media management, PPC advertising, content creation, or email marketing.
  1. Stay Updated: The Digital Marketing landscape is constantly evolving with new tools, technologies, and trends. Stay updated by following industry blogs, attending webinars and conferences, and participating in online communities to keep your skills relevant.
  1. Build Your Portfolio: As you gain experience, build a portfolio showcasing your work and achievements. This could include case studies, campaign results, content samples, and certifications to demonstrate your expertise to potential employers or clients.
  1. Network: Networking is crucial in the Digital Marketing industry. Connect with professionals in the field through LinkedIn, industry events, and online forums. Building relationships can lead to job opportunities, collaborations, and mentorship.
  1. Obtain Certifications: Consider pursuing relevant certifications to enhance your credibility and knowledge. Certifications from reputable organizations such as Google (Google Ads, Google Analytics), HubSpot (Inbound Marketing, Content Marketing), or Facebook Blueprint can provide valuable credentials.
  1. Continuously Improve: Digital Marketing is a dynamic field, so it’s essential to continuously learn and adapt. Experiment with new strategies, analyze results and refine your approach based on feedback and insights.
How Can You Become a Digital Marketer

By following these steps and staying dedicated to learning and growing, you can build a successful career as a digital marketer.

What Skills Are Needed in Digital Marketing?

The following skills are essential in the field of Digital Marketing: 

  • Strong communication skills: Vital for effectively conveying a company or product’s story to potential customers.
  • Data analytics skills: Essential for comprehending the performance of marketing campaigns and identifying areas for improvement.
  • Social media skills: Crucial for engaging with audiences and leveraging various platforms for marketing purposes.

The Future of Digital Marketing 

In the future, Digital Marketing will use more high-tech stuff like AI, machine learning, and augmented reality. They’ll focus a lot on personalizing things for customers and making sure they’re happy. People will be able to use voice search more, and they’ll get more immersive experiences online. Brands will also care more about being sustainable and doing the right thing. To keep up, businesses will need to be quick and come up with new ideas all the time.


With the new technological innovations and increased usage of digital platforms, Digital Marketing is slowly emerging as the primary method of marketing for global businesses. Digital Marketing is now a crucial part of the worldwide marketing scene. Many businesses are moving towards digital channels to boost their leads and sales. It’s always changing with new tech and trends. To stay ahead in the competitive digital world, businesses must be flexible and come up with new ideas.


What is Digital Marketing? 

Digital Marketing involves promoting products or services using digital channels like the Internet, social media, email, and search engines.

What are the 4 types of Digital Marketing? 

The four main types of Digital Marketing are search engine optimization (SEO), social media marketing (SMM), email marketing, and pay-per-click advertising (PPC).

How do I become a digital marketer?

To become a digital marketer, you can start by learning Digital Marketing skills through online courses, gaining practical experience, specializing in specific areas, networking, and staying updated with industry trends. 

Is Digital Marketing easy for beginners? 

Digital Marketing can be challenging for beginners due to its complexity and constant evolution. However, with dedication, learning, and practice, beginners can gradually build their skills and become proficient digital marketers.

What are the 5 methods of Digital Marketing?

The five main methods of Digital Marketing are search engine optimization (SEO), social media marketing (SMM), content marketing, email marketing, and influencer marketing.

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Cretesol Tech

Cretesol Tech is a premier Digital Marketing agency dedicated to driving your business towards its revenue goals with highly effective marketing strategies. Specializing in social media marketing, website design and development, and a comprehensive range of end-to-end marketing services, Cretesol Tech ensures your online presence is not just visible but impactful.